Our knowledgeable sales professionals are experts in their technology fields. In our initial meetings with you, we strive to understand your business, your customers, your systems requirements, your facilities footprint, any existing solutions you have, and your current goals. We’ll walk your site with you, reviewing your existing systems capability and structure, considering the most feature rich, cost effective options available to you, based on your needs. We make notes, ask questions, and help you think through your process, offering ideas and choices to consider.
Following our discussions, we turn to our design engineers who craft a custom solution for you, based on your short-term and long-term objectives. We’ll select products for your system based on your budget and goals that will seamlessly integrate together to achieve the performance levels required. Your systems design will include detailed drawings, recommended products, and how they will be networked together to operate. We believe that the best solutions are custom designed solutions based on your individual requirements.
After designing your system, we will review pricing, capabilities, return on your investment (ROI), and any changes needed. We will make requested adjustments, giving you a final design for your approval.
Depending on the size and demands of your project, whether it will be installed in an existing facility or is a part of a new construction project, you may choose to have a project manager oversee your installation. They work closely with you, your construction managers, and other vendors involved, ensuring that our teams are onsite with the right products at the right times.
We also provide program managers that work on your site, managing your systems needs on a daily basis.
Our systems come with as built drawings indicating where and how each product has been installed. Our installation team follows step-by-step standards for wiring and performance practices. If or when our service team comes onsite to service your system, they will know where every product is located, how it was installed and how to maintain it. Our installation standards expedite services, saving you time and money.
Keeping your system maintained can be time consuming and costly, if it’s not managed properly. The size and demand of your system may require a program manager onsite after the installation to manage your systems performance and stability. Remote monitoring and proactive maintenance also provide assurances that your system and the products in it are regularly maintained, resulting in fewer failures. Choosing the right service plan allows you to budget more effectively and develops a clear picture of your systems short term and long term needs.